--- title: The Agency Growth Series --- [![NEW 2020 YBS logo2](https://blog.ybs.co.uk/hs-fs/hubfs/NEW%202020%20YBS%20logo2.png?width=228&height=42&name=NEW%202020%20YBS%20logo2.png "NEW 2020 YBS logo2")](https://agencyhub.ybs.co.uk/) ** ** [![Yorkshire Building Society](https://blog.ybs.co.uk/hs-fs/hubfs/YorkshireBuildingSociety_October2018/image/Yorkshire%20Building%20Society.png?width=228&height=36&name=Yorkshire%20Building%20Society.png "Yorkshire Building Society")](https://agencyhub.ybs.co.uk/) ** ** **MENU** ** ** ![media-activity-reverse_1920x550](https://blog.ybs.co.uk/hubfs/Hub/page-headers/1920x550/media-activity-reverse_1920x550.jpg) # Agency News & Articles ## [Catch up with Dave - May 2023](https://blog.ybs.co.uk/catch-up-with-dave-may-2023) by [David Smith](https://blog.ybs.co.uk/author/david-smith), on May 22, 2023 4:50:46 PM [![Catch up with Dave - May 2023](https://blog.ybs.co.uk/hubfs/GettyImages-1167908178.jpg)](https://blog.ybs.co.uk/catch-up-with-dave-may-2023) Hello all - as we race through 2023 there’s a lot to update you on; including some regulatory changes, due diligence checking, a brand new agency and details of the … [Read Story **](https://blog.ybs.co.uk/catch-up-with-dave-may-2023) Topics:[Dave's monthly digest](https://blog.ybs.co.uk/topic/daves-monthly-digest) ## [A catchup with Dave- January 23](https://blog.ybs.co.uk/a-catchup-with-dave-january-23) by [David Smith](https://blog.ybs.co.uk/author/david-smith), on Feb 1, 2023 5:15:10 PM Hello all, I hope you had a lovely Christmas and New Year and are feeling refreshed and ready for 2023. Lots going on this quarter with ISA season just around … [Read Story **](https://blog.ybs.co.uk/a-catchup-with-dave-january-23) ## [Our Blueprint - January 23](https://blog.ybs.co.uk/our-blueprint-january-23) by [Lauren Russell](https://blog.ybs.co.uk/author/lauren-russell), on Feb 1, 2023 5:04:24 PM [![Our Blueprint - January 23](https://blog.ybs.co.uk/hubfs/slide13.png)](https://blog.ybs.co.uk/our-blueprint-january-23) We had our Blueprint 2023 sessions in December, so lets take the time to summarise and read over the below slides to familiarise ourselves with how we and our teams … [Read Story **](https://blog.ybs.co.uk/our-blueprint-january-23) ## [Catchup with Dave - end of year round up](https://blog.ybs.co.uk/catchup-with-dave-end-of-year-round-up) by [Lauren Russell](https://blog.ybs.co.uk/author/lauren-russell), on Dec 16, 2022 12:00:00 AM Good morning all, As we head into the festive period, I wanted to send the last digest of the year which will reflect on the previous 12 months. I would … [Read Story **](https://blog.ybs.co.uk/catchup-with-dave-end-of-year-round-up) Topics:[The Growth Series](https://blog.ybs.co.uk/topic/the-growth-series)[Dave's monthly digest](https://blog.ybs.co.uk/topic/daves-monthly-digest) ## [Getting on board with the digital agenda](https://blog.ybs.co.uk/getting-on-board-with-the-digital-agenda) by [Lauren Russell](https://blog.ybs.co.uk/author/lauren-russell), on Dec 1, 2022 1:00:52 PM [![Getting on board with the digital agenda](https://blog.ybs.co.uk/hubfs/Picture1-1.png)](https://blog.ybs.co.uk/getting-on-board-with-the-digital-agenda) Getting on board with the digital agenda; e-enablement; the benefits of the app. Following the recent milestone of the savings app turning 2, we wanted to highlight some of the … [Read Story **](https://blog.ybs.co.uk/getting-on-board-with-the-digital-agenda) Topics:[The Growth Series](https://blog.ybs.co.uk/topic/the-growth-series)[online](https://blog.ybs.co.uk/topic/online)[customer onboarding](https://blog.ybs.co.uk/topic/customer-onboarding)[Maximising your place in the local community](https://blog.ybs.co.uk/topic/maximising-your-place-in-the-local-community)[Growing your business](https://blog.ybs.co.uk/topic/growing-your-business)[Customer retention](https://blog.ybs.co.uk/topic/customer-retention)[Training](https://blog.ybs.co.uk/topic/training) ## [Catch up with Dave - November 22](https://blog.ybs.co.uk/catch-up-with-dave-november-22) by [David Smith](https://blog.ybs.co.uk/author/david-smith), on Dec 1, 2022 11:23:59 AM [![Catch up with Dave - November 22](https://blog.ybs.co.uk/hubfs/GettyImages-1219119098.jpg)](https://blog.ybs.co.uk/catch-up-with-dave-november-22) A focus on savings and mortgages this month, with both of our key areas performing well. There's also details on some tweaks to the Training and Competency scheme. Savings Novembers … [Read Story **](https://blog.ybs.co.uk/catch-up-with-dave-november-22) ## [Strategy Chat Pack Sept-Oct 22](https://blog.ybs.co.uk/strategy-chat-pack-sept-oct-22) by [Lauren Russell](https://blog.ybs.co.uk/author/lauren-russell), on Oct 12, 2022 3:10:14 PM [![Strategy Chat Pack Sept-Oct 22](https://blog.ybs.co.uk/hubfs/charts.jpg)](https://blog.ybs.co.uk/strategy-chat-pack-sept-oct-22) You'll find these notes, along with the short videos, really useful to support a discussion with your team about our strategic progress and the role you all play. Our Purpose … [Read Story **](https://blog.ybs.co.uk/strategy-chat-pack-sept-oct-22) Topics:[digital marketing](https://blog.ybs.co.uk/topic/digital-marketing)[Recruitment](https://blog.ybs.co.uk/topic/recruitment)[Growing your business](https://blog.ybs.co.uk/topic/growing-your-business)[Customer retention](https://blog.ybs.co.uk/topic/customer-retention)[Website](https://blog.ybs.co.uk/topic/website)[savings](https://blog.ybs.co.uk/topic/savings)[channels](https://blog.ybs.co.uk/topic/channels)[online security](https://blog.ybs.co.uk/topic/online-security) ## [Catch up with Dave Sept 22](https://blog.ybs.co.uk/catch-up-with-dave-sept-22) by [David Smith](https://blog.ybs.co.uk/author/david-smith), on Oct 12, 2022 3:09:50 PM [![Catch up with Dave Sept 22](https://blog.ybs.co.uk/hubfs/money%20mot.jpg)](https://blog.ybs.co.uk/catch-up-with-dave-sept-22) After a brief break we're back with a focus on savings – and an overview of what we've done to help us deliver on one of our Strategic Priorities – … [Read Story **](https://blog.ybs.co.uk/catch-up-with-dave-sept-22) Topics:[Dave's monthly digest](https://blog.ybs.co.uk/topic/daves-monthly-digest) ## [Catch up with Dave July 22](https://blog.ybs.co.uk/catch-up-with-dave-july-22) by [David Smith](https://blog.ybs.co.uk/author/david-smith), on Jul 29, 2022 12:06:36 PM [![Catch up with Dave July 22](https://blog.ybs.co.uk/hubfs/Jim%20Millard%20and%20Amy%20Chapman%20ready%20to%20take%20calls.png)](https://blog.ybs.co.uk/catch-up-with-dave-july-22) Network Updates In a further step to align branches and agencies, we have recently written to your teams asking them to start using Head Office Functionality (HOF) when sending letters … [Read Story **](https://blog.ybs.co.uk/catch-up-with-dave-july-22) ## [Linkedin learning - getting started](https://blog.ybs.co.uk/linkedin-learning-getting-started) by [Jo Howarth](https://blog.ybs.co.uk/author/jo-howarth), on Jul 29, 2022 10:34:02 AM [![Linkedin learning - getting started](https://blog.ybs.co.uk/hubfs/Hub/page-headers/low-res/social-media.jpg)](https://blog.ybs.co.uk/linkedin-learning-getting-started) With so many learning resources out there, it can sometimes it can feel a little overwhelming - where to begin and what to choose. We’ve invested in LinkedIn Learning for … [Read Story **](https://blog.ybs.co.uk/linkedin-learning-getting-started) ** Prev [All Posts](https://blog.ybs.co.uk/all) [Next **](https://blog.ybs.co.uk/page/2) ### Recent Posts ### Posts by Topic - [Dave's monthly digest (21)](https://blog.ybs.co.uk/tag/daves-monthly-digest) - [The Growth Series (11)](https://blog.ybs.co.uk/tag/the-growth-series) - [marketing (11)](https://blog.ybs.co.uk/tag/marketing) - [Customer retention (4)](https://blog.ybs.co.uk/tag/customer-retention) - [Growing your business (4)](https://blog.ybs.co.uk/tag/growing-your-business) - [Training (4)](https://blog.ybs.co.uk/tag/training) - [online (4)](https://blog.ybs.co.uk/tag/online) - [channels (3)](https://blog.ybs.co.uk/tag/channels) - [customer onboarding (3)](https://blog.ybs.co.uk/tag/customer-onboarding) - [online reviews (3)](https://blog.ybs.co.uk/tag/online-reviews) - [online security (3)](https://blog.ybs.co.uk/tag/online-security) - [ISA Saving (2)](https://blog.ybs.co.uk/tag/isa-saving) - [ISA season (2)](https://blog.ybs.co.uk/tag/isa-season) - [LinkedIn (2)](https://blog.ybs.co.uk/tag/linkedin) - [Website (2)](https://blog.ybs.co.uk/tag/website) - [digital marketing (2)](https://blog.ybs.co.uk/tag/digital-marketing) - [savings (2)](https://blog.ybs.co.uk/tag/savings) - [Fraud and scams (1)](https://blog.ybs.co.uk/tag/fraud-and-scams) - [Lead generation (1)](https://blog.ybs.co.uk/tag/lead-generation) - [Maximising your place in the local community (1)](https://blog.ybs.co.uk/tag/maximising-your-place-in-the-local-community) - [Podcast (1)](https://blog.ybs.co.uk/tag/podcast) - [Recruitment (1)](https://blog.ybs.co.uk/tag/recruitment) - [influencer (1)](https://blog.ybs.co.uk/tag/influencer) - [membership (1)](https://blog.ybs.co.uk/tag/membership) - [social media (1)](https://blog.ybs.co.uk/tag/social-media) [More...](https://blog.ybs.co.uk#) ### Subscribe to Updates For YBS agency internal use only. 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